At Prime Imitation, we are committed to delivering your jewellery safely, quickly, and with care. All orders are processed within [1-2 business days] (excl. weekends & public holidays) after payment confirmation. Once shipped, domestic orders typically take [3-5 business days] to reach you;

Shipping costs depend on the weight, delivery location, and shipping method chosen. For domestic orders above [₹X], we offer free standard shipping. For orders below that amount, standard delivery incurs a shipping fee of [₹Y]. For express or priority delivery, extra charges apply, and you will see those during checkout.

Your jewellery will be packaged with care to ensure safe transit. Each piece is wrapped in protective material and placed in a cushioned box. We strive to use elegant and eco-friendly packaging and offer gift-wrapping at checkout for a small additional fee. Tracking information is provided for all shipments; once your order is dispatched, you will receive an email or message with tracking details so you can monitor its journey.

If you have any questions about shipping—whether about timing, charges, or international delivery—our customer support team is here to help. You can reach us via [technicalsupport@primeaura.com ], and we’ll do our best to resolve any issues promptly.